FAQ

Creating an account at VIP Parlour Casino takes just a few minutes. Click the 'Register' or 'Sign Up' button on our homepage, then complete the registration form with your personal details, including your name, date of birth, email address, and preferred currency (EUR, AUD, or cryptocurrencies like Bitcoin, Litecoin, or Ethereum). Create a secure password, agree to our terms and conditions, and verify your email address through the confirmation link we'll send you. Once verified, you can make your first deposit and start playing our extensive collection of games from providers like Betsoft, Evolution Gaming, and many more. For security purposes, you may need to complete identity verification before your first withdrawal, so have your identification documents ready.

VIP Parlour Casino offers an exciting welcome package for new players, including a bonus of up to INR2000 on your first deposit. This bonus gives you extra playing funds to explore our diverse game selection. To claim this offer, simply register an account, navigate to the cashier section, make your qualifying deposit, and select the welcome bonus option. Remember that all bonuses come with wagering requirements and terms that you should review before claiming. Beyond the welcome offer, we regularly provide reload bonuses, free spins, cashback offers, and special promotions tied to new game releases or seasonal events. For the most current bonus information, visit our promotions page or subscribe to our newsletter to receive updates about exclusive offers directly to your inbox.

VIP Parlour Casino offers a diverse range of payment options to accommodate players from various regions. For traditional banking methods, we accept Visa and MasterCard for quick and secure transactions. For players who prefer cryptocurrency options, we support Bitcoin (BTC), Litecoin (LTC), Ethereum (ETH), and Ripple (XRP), providing enhanced privacy and typically faster withdrawal processing. We also accept Neosurf for those who prefer prepaid voucher options. All deposits are processed instantly, allowing you to start playing without delay. Withdrawal times vary by method, with cryptocurrencies generally being the fastest option. Our casino operates in multiple currencies including EUR, AUD, and various cryptocurrencies, letting you play in your preferred denomination. For specific limits, processing times, or assistance with transactions, our support team is available to help at support@vipparlour.com.

Yes, VIP Parlour Casino operates under a valid gaming license, ensuring we adhere to strict regulatory standards regarding fair play, responsible gambling, and secure transactions. Our license requires us to implement verified random number generators (RNGs) for all games, guaranteeing that outcomes are completely random and fair. We undergo regular audits by independent testing agencies to verify game fairness and operational integrity. Additionally, we implement robust data protection measures that comply with international privacy standards to keep your personal and financial information secure. Our commitment to responsible gambling includes tools for setting deposit limits, self-exclusion options, and resources for players who may need support. The specific licensing details are displayed in the footer of our website, demonstrating our dedication to transparent and legitimate casino operations.

VIP Parlour Casino boasts an impressive library of games from 17 leading software providers including Betsoft, Evolution Gaming, Big Time Gaming, and NoLimit City. Our slot collection features hundreds of titles ranging from classic fruit machines to modern video slots with innovative bonus features. Table game enthusiasts can enjoy multiple variations of blackjack, roulette, baccarat, and poker. For an authentic casino experience, our live dealer section powered by Evolution Gaming offers real-time gaming with professional dealers streaming from dedicated studios. We also feature specialty games like scratch cards, keno, and virtual sports for players seeking something different. Our partnership with providers like Quickspin and Habanero ensures we regularly add new releases to keep our game selection fresh and exciting. All games are optimized for both desktop and mobile play, allowing you to enjoy your favorite titles on any device without downloading additional software.

VIP Parlour Casino offers dedicated customer support to assist with any questions or concerns you might encounter. The most direct way to reach our team is via email at support@vipparlour.com, where our representatives typically respond within 24 hours. For more immediate assistance, we recommend using our live chat feature available directly on our website, where support agents are ready to help during operational hours. Our support team is trained to assist with account-related inquiries, bonus information, payment processing, technical issues, and responsible gambling concerns. Before contacting support, you might find quick answers in this FAQ section or our detailed help center. We value your feedback, so don't hesitate to share your experiences or suggestions with our team. VIP Parlour Casino is committed to providing prompt, professional, and courteous support to ensure your gaming experience remains enjoyable and hassle-free.