Support

At VIP Parlour Casino, we understand that reliable and friendly support is essential for an exceptional gaming experience. Our dedicated support team is always ready and eager to assist you, ensuring your time spent playing is smooth and enjoyable.

Round-the-Clock Customer Service

No matter what time zone you're in or when you prefer to play, our support specialists are available 24/7 to assist you. We recognize that questions don't always come up during typical business hours, which is why we're always here whenever you need help.

Convenient Ways to Get Help

Live Chat Support

Need immediate assistance? Our live chat feature connects you instantly to a knowledgeable representative, typically in less than a minute. This allows you to quickly resolve any issue and return to your favorite casino games without delay.

Email Support

If you prefer reaching out via email, you can contact us directly at support@vipparlour.com. Our dedicated customer service representatives generally reply to email inquiries within 1-2 hours, ensuring your concerns are addressed as promptly as possible.

Phone Support

For those situations when you prefer speaking directly with someone, our friendly phone support team is ready to assist. Quick to answer your call, they provide expert guidance and immediate solutions, whether you're dealing with account questions, transactions, or any other gaming-related issue.

Ready Answers in Our FAQs & Help Center

Sometimes, you just need quick answers to common questions. That's why we've created an extensive FAQs and Help Center, filled with detailed information covering topics like account management, payment methods (including Visa, MasterCard, Bitcoin, Ethereum, Litecoin, Ripple, and Neosurf), software providers like Betsoft, Evolution Gaming, or Quickspin, and more. With just a few clicks, you can easily find answers without even needing to contact customer service.

Knowledgeable, Friendly, and Committed Team

Our support representatives are highly trained professionals committed to providing outstanding service. They’re always happy to assist with any topic—whether it’s about your account, a transaction, a game from our extensive library, or even details about our exciting Welcome Bonus up to INR2000. Rest assured, your questions and concerns are always met with understanding, professionalism, and a genuine desire to help.

At VIP Parlour Casino, your comfort and satisfaction are our top priorities. Don’t hesitate to reach out—we’re always here to ensure your gaming experience remains enjoyable and worry-free.